Privacy policy

Effective date: March 14, 2026

Gutai Auto A/C Supply (“Gutai”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, contact us, request a quotation, download our catalog, or otherwise interact with us.

1. Who we are

Gutai is a China-based supplier of auto A/C parts, including compressors, condensers, evaporators, and related products for wholesale and bulk orders.

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Email: sales@gutaiac.com
WhatsApp: +86 136 8885 7310
Address: No. 316 Wangzhou Road, Nanning, Guangxi, China

2. What personal data we collect

We may collect the following categories of personal data:

  • Contact information, such as your name, email address, phone number, WhatsApp number, company name, and country.

  • Inquiry information, such as the contents of your message, quotation request, product interests, and order requirements.

  • Technical and usage information, such as IP address, browser type, device information, pages visited, time spent on the site, and referring website.

  • Transaction-related information, if you place an order or discuss a purchase with us.

  • Cookie and similar technology data, where applicable.

3. How we collect your data

We collect personal data when you:

  • submit a contact form;

  • email, call, or message us through WhatsApp or other channels;

  • request a quotation or product catalog;

  • browse our website;

  • interact with cookies, analytics, or similar technologies on our site.

4. How we use your personal data

We use your personal data to:

  • respond to your inquiries and quotation requests;

  • communicate with you about products, availability, pricing, shipping, and orders;

  • provide customer support and after-sales assistance;

  • improve our website, products, and services;

  • maintain site security and prevent fraud or misuse;

  • comply with legal obligations.

5. Legal basis for processing

Where applicable under data protection law, we process your personal data on the following bases:

  • to take steps at your request before entering into a contract or to perform a contract;

  • for our legitimate interests, such as responding to business inquiries, improving our website, and managing our business;

  • to comply with legal obligations;

  • based on your consent, where consent is required, including for certain cookies or marketing-related activities.

6. Cookies and similar technologies

Our website may use cookies and similar technologies to operate the site, understand traffic and usage patterns, improve user experience, and measure performance.

Where required by applicable law, we will request your consent before using non-essential cookies. You can manage your cookie preferences through our cookie banner or your browser settings.

7. Sharing of personal data

We may share your personal data with trusted service providers and business partners where necessary, including:

  • Shopify and related e-commerce infrastructure providers;

  • website hosting, analytics, and technical service providers;

  • communication and customer support tools;

  • logistics, shipping, or order-processing providers, where relevant;

  • legal, regulatory, or governmental authorities when required by law.

We do not sell your personal data.

8. International transfers

Because we operate internationally and use service providers in different countries, your personal data may be transferred to and processed outside your country or region, including outside the European Economic Area or the United Kingdom.

Where required, we take appropriate steps to protect your personal data in connection with such transfers.

9. Data retention

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

If you contact us but do not become a customer, we may retain your information for a reasonable period to manage follow-up communications and business records, unless a longer retention period is required by law.

10. Your rights

Depending on your location and applicable law, you may have the right to:

  • access your personal data;

  • request correction of inaccurate data;

  • request deletion of your data;

  • request restriction of processing;

  • object to certain processing;

  • request data portability;

  • withdraw consent where processing is based on consent;

  • lodge a complaint with a relevant data protection authority.

To exercise your rights, please contact us at sales@gutaiac.com.

11. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements, or website practices. The updated version will be posted on this page with a revised effective date.